Terms & Conditions

sonycameralounge.com is a property owned by Golu Photos, a company that embodies under the laws of the Government of India.

Your use of the Website and services and tools should bond under the following T&Cs as applicable to the Website. This includes the applicable policies which are incorporated herein by way of reference. If you use the Website for a purchase, you should follow the policies applicable on our website for such transactions. By making service exchange with our website, you shall be contracting with sonycameralounge.com and these terms and conditions. That includes the policies that constitute your contract with sonycameralounge.com.

For the purpose of these T&Cs, wherever the context so requires “You” or “User” shall mean any natural or legal person who must agree to become a customer on the Website by providing his/her personal information for registering on the website. Using the internet, sonycameralounge.com allows him/her to make purchases.

The term “We”, “Us”, “Our” shall mean sonycameralounge.com prospects or verified buyers. Your use of any of the services provided by Us through the Website – including but not limited to Product Reviews and Product Purchases – will fall under the rules, guidelines, policies, terms, and conditions applicable to such service. They shall incorporate into these terms and be considered as part and parcel of this Terms of Use.

Price, Specifications & Terms

Price, specifications, and terms of deals are subject to change without notice to the customer. sonycameralounge.com is not responsible for typographical and/or photographic errors. Retail products are partnered by the original manufacturer warranty. sonycameralounge.com does not offer any technical support or sales advice.

Warranties

All products sold on sonycameralounge.com come with 100% Manufacturer Warranty.

GST Tax

All products sold on sonycameralounge.com come with GST Invoice as per Indian Regulations Act. Products are made for use in India and come with All-over India Warranty Policy.

Only New Items

All products sold on sonycameralounge.com are Brand New as described by the producer. We don’t sell Used/Refurbished items unless explicitly mentioned on the product page.

Physical Damage Policy

Physical damage to any product purchased at sonycameralounge.com will effectively nullify warranty coverage. Physical damage includes improper handling and/or any other type of damage sustained by irregular usage. As a result, sonycameralounge.com will return any physically damaged product back to the customer at the customer’s expense.

Processing Time

You can expect your order to be processed within approximately 24-48 hours if items are in stock and there are no payment verification issues. Although sonycameralounge.com does not guarantee same-day shipping, we endeavor to do so wherever possible. Orders are not processed on Sundays and holidays.

Product Listings

sonycameralounge.com aspires for accuracy in all item descriptions, photographs, compatibility references, specifications, pricing, and related information. However, due to human error, we cannot guarantee all information is accurate or current.

If a product is listed with an incorrect price due to typographical, informational, or technical errors, sonycameralounge.com reserves the right to refuse/cancel such orders and correct the error immediately.

Additionally, all hyperlinks to other websites from sonycameralounge.com are provided as resources only. We do not take responsibility for claims/representations made on third-party websites.

sonycameralounge.com is a reseller only. Products sold by us are not manufactured by us and may be covered under each manufacturer’s warranty, service, and support policy. Responsibility lies solely with the manufacturer.

Site Disclaimer

Use of the site is entirely at your own risk. Except where expressly stated, sonycameralounge.com disclaims all warranties (merchantability, fitness for a particular purpose, accuracy, availability, etc.).

In no event shall the liability of sonycameralounge.com or its divisions exceed the amount paid for the single product at issue.

The information on this website is provided for promotional purposes only. All trademarks, brand logos, and product images are the property of their respective owners.

We reserve the right to modify these T&Cs at any time without notice. Your continued use of the website constitutes acceptance of changes.

Return, Refund & Cancellation Policy

Orders can be cancelled within 3 hours of placement.
Refund requests incur a 3% bank fee (4% for EMI/AMEX, 5% for international cards).
Refunds are processed within 5 working days.
Products can be returned within 24 hours of delivery when unused and no longer needed.
For detailed policies, please see our Returns & FAQ page.

Shipping Policy

Orders are dispatched within 1-2 business days (if placed before 5 PM) and typically delivered in 5-7 business days, subject to external factors (weather, roadblocks, political issues, etc.).

Promotions

By registering, you agree to receive promotional emails/SMS to your registered contact details. You may opt out anytime via your account page or by contacting us directly.

Contact Us

For queries regarding Terms & Conditions, contact us at:

📧 Email: info@goluphotos.com
📞 Call: +91 8826268139 (WhatsApp available)
🏬 Visit us: O9, Veer Savarkar Marg, Block O, Lajpat Nagar 2, New Delhi – 110024, India